Accessibility for the Glynn Vivian Gallery
The gallery is owned and managed by Swansea Council and this is the accessibility statement for the website. For full physical accessibility details, visit our access page which has our access statement available.
There’s a separate accessibility statement for the main Swansea Council website.
This page only contains information about the Glynn Vivian Gallery website, available at www.glynnvivian.co.uk
Using this service
This site is run by Swansea Council. We want as many people as possible to be able to use this service. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate the website using just a keyboard
- navigate the website using speech recognition software
- listen to the service using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the text in the service as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this service is
Some people may find parts of this service difficult to use:
- image titles and alt tags are missing in some locations and we are working on adding these
- at one point we display location information on a map – however, there’s also a postcode lookup tool that’s accessible to visually impaired users using assistive technology
- there are old videos embedded on the site that don’t have captions. Captions will be added to any new videos produced by the gallery.
What to do if you have difficulty using this website
If you have difficulty using this site, contact us by:
Email: Glynn.Vivian@swansea.gov.uk
By post: Glynn Vivian Art Gallery, Alexandra Road, Swansea SA1 5DZ.
Telephone: 01792 516900
In person: Tuesday – Sunday, 10.00am-5.00pm. Last admission 4.40pm. Closed Mondays (except bank holidays)
As part of providing this service, you may want us to send you messages ot information. We’ll ask you how you want us to send them to you, but contact us if you need them in a different format. For example large print, audio recording or braille.
Reporting accessibility problems with this service
We’re always looking to improve the accessibility of this service. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact: webmaster@swansea.gov.uk or ring 01792 636910.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter to help you complete the service in person.
Find out how to contact the gallery here.
Technical information about this service’s accessibility
Swansea Council is committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
How we tested this service
The service was last tested on 20 January 2020 and was checked for compliance with WCAG 2.1 AA. The test was carried out by Swansea Council and service users.
This page was prepared on 1 November 2019. It was last updated on 20 January 2020.
